Housing benefit overpayments

If you're overpaid Housing Benefit, you'll normally have to repay it.

We'll let you know:

  • what your correct benefit amount is
  • why you were overpaid
  • the amount of the overpayment
  • whether you have to pay it back

Your overpayment letter explained.

How to repay Housing Benefit if you've received an overpayment

We recover Housing Benefit overpayments by deductions from future payments, or by sending you a bill if your benefit has ended.

Repay Housing Benefit overpayments

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Benefits appointments

Contact us for an appointment to get benefits advice in person at West Offices.

Make an appointment