For the safety of our staff and customers, and to help minimise the spread of coronavirus, we've adapted how we're delivering services at York Crematorium.
Following advice from the government about coronavirus, from 1 June 2020, close family members will be able to attend funeral services inside one of the chapels at York Crematorium.
Due to social distancing restrictions, numbers are limited:
- the White Rose Chapel (which usually seats up to 100 mourners, with provision for a further 100 standing) can accomodate up to 18 mourners
- the Ebor Chapel (which usually seats up to 25 mourners, with no standing space) can accomodate up to 5 mourners
- the waiting room and main toilets within the building are closed, however the external toilets near the book of remembrance are open
Those unable to attend the funeral can watch a recording of the ceremony, which will be sent to the family.
Those unable to attend the funeral service can watch a live stream of the service through our provider Obitus. There is a charge for this service which can be booked through your funeral director.
Protecting mourners at York Crematorium
Arrangements are in place ensure funerals are appropriately scheduled so that they do not overlap, and each group of mourners are given plenty of privacy.
To ensure mourners are protected:
- the chapel has been adapted so those attending the funeral are able to observe social distancing safely
- service times are restricted to 20 minutes with the curtains closed at the end of the service
- family bearers are not allowed to carry the coffin or walk alongside the coffin
- mourners are asked to sit at least 2 metres apart
- hand sanitizing stations are provided at the entrance and exit
- after every service the chapel is thoroughly cleaned, before another service can take place
- a one-way system is in place inside the chapel to help minimise the area which needs to be cleaned between services
Any individual with symptoms of coronavirus must follow government guidelines to stay at home, and not attend a funeral service.
Additional support for bereaved families
Once restrictions have lifted, we'll ensure that services of remembrance at York Crematorium are offered to all families, and a city-wide multifaith remembrance ceremony will be held, supported by local faith leaders and the council.
York Minster has confirmed that a special memorial service to comfort relatives and friends bereaved during the coronavirus pandemic will take place later in 2020.