Council tax

Government help with energy costs

£150 Council Tax Rebates

If your £150 rebate payment has not been received you will now need to apply for the Council Tax £150 Energy Rebate Scheme online.

If you are unable to apply online see information about offline applications for those who cannot use digital services.

We'll be opening applications for a Council Tax Energy Rebate Discretionary Payment Scheme in July, for anyone that didn't qualify for the rebate in council tax bands E to H.

The government has announced 2 schemes to help with household energy costs:

  • Council Tax £150 Energy Rebate Scheme
  • Council Tax Energy Rebate Discretionary Payment Scheme

These schemes are intended to reduce the impact of national increases to energy costs in 2022.

Both schemes will be being dealt with by local authorities on behalf of central government, with the payments to be made in connection with your council tax account.

These schemes are not a council tax discount or exemption, which you may be separately eligible for if you are in financial difficulty.

Trading Standards Information regarding Energy Suppliers

If you have any problems with your energy supply, you should contact your supplier direct to try and resolve. If you are still having issues the Citizens Advice Service can provide free and impartial advice about contacting your energy supplier about a problem. Further information about making a complaint about your energy supplier can be found on the Ofgem website.

Please be aware of scams regarding the Energy Rebate – if you have would like to report a scam regarding the Energy Rebate please Citizens Advice Consumer Helpline.

Also see

Council Tax appointments

To get council tax advice in person at West Offices, you need to make an appointment.

Make an appointment