People and communities

York Kind Reopen With Care

These might be challenging times but everyone is working together to look after our people and our place.

Our local businesses are working hard to keep open and keep customers safe.

You can also read about the fantastic work being done by our York Kind key workers.


Alan, Your Creative Sauce

"We have also launched a campaign to support local businesses ‘Helping Everyone Get Back to Work’, aimed at providing our design and production experience to businesses as we come out of lockdown..."

Read more of Alan's story or learn about other stories from local businesses as they adapt to keep us safe.


Alex, The Hilt

"Now, we are preparing to reopen The Hilt on Thursday 30 July and to welcome people back again to offer our very unique experience. We understand that the reality of reopening is very different to many peoples’ expectations..."

Read more of Alex's story or learn about other stories from local businesses as they adapt to keep us safe.


Alex, The Little Yorkshire Candle Company

"I am looking forward to seeing my customers again when I re-open. I don’t know them all by name, but I love talking to people..."

Read more of Alex's story or learn about other stories from local businesses as they adapt to keep us safe.


Angus, York Ghost Merchants

"We have introduced new safety measures in line with our traditional shop. A Georgian sash window acts as a screen, the sanitising station has an antique feel and our brocade masks will match our period costume..."

Read more of Angus' story or learn about other stories from local businesses as they adapt to keep us safe.


Barbaros, Caesar's Italian

"During lockdown when the restaurant was closed, we were really keen to contribute however we could to support the NHS and our key workers. We launched a campaign to provide meals twice a week to the front-line team at York Hospital, helping to keep their energy levels up and do our bit to support them and add value to our local community..."

Read more of Barbaros' story or learn about other stories from local businesses as they adapt to keep us safe.


Clare, Copper and White

"When we went into lockdown, I used the time to focus on developing the online side of my business – working on my website and growing my social media. I've had a really positive response to this and it's something that I will continue to develop even now my stall has reopened..."

Read more of Clare's story or learn about other stories from local businesses as they adapt to keep us safe.


Dave, Yorbag

"We're part of the practical infrastructure of the city, and it's important to reopen and support our accommodation partners during the pandemic..."

Read more of Dave's story or learn about other stories from local businesses as they adapt to keep us safe.


Dawn, Fabrication Crafts

"We've been working hard to make the shopping experience as reassuring as possible for those getting out and about after a long spell at home. We are excited to welcome customers back and, naturally, a little nervous too..."

Read more of Dawn's story or learn about other stories from local businesses as they adapt to keep us safe.


Deborah, Dutton's for Buttons

"We've moved our counter forward and customers will be served on a 1 to 1 basis through a safety screen. We also now have a pre-order and Pick-up service online, and for those who are shielding, we've teamed up with York Collective’s bicycle couriers to deliver within York’s outer ring-road..."

Read more of Deborah's story or learn about other stories from local businesses as they adapt to keep us safe.


Emma, York Gin

"We are also installing more screens that will show information about our gins as well as the city, so we can continue to serve as a small tourist hub as well as a shop..."

Read more of Emma's story or learn about other stories from local businesses as they adapt to keep us safe.


Greg and Ails, According to Mcgee

"We feel excited about reopening the gallery towards the end of June, when our new collection ‘Return of the Painter’ is ready..."

Read more of Greg and Ails' story or learn about other stories from local businesses as they adapt to keep us safe.


James, Lucius Books

"I travel the world buying and selling at antiquarian book fairs, and was attending a fair in New York in March as the city and countries in Europe started to lockdown. I returned to a similar situation in the UK, and closed the shop..."

Read more of James' story or learn about other stories from local businesses as they adapt to keep us safe.


Jaydene, Plush Cafe

"All our staff members are wearing masks, as well as face shields where appropriate, while menus are available in a digital format by scanning a QR code..."

Read more of Jaydene's story or learn about other stories from local businesses as they adapt to keep us safe.


Kate and Kelly, Pairings Wine Bar

"Our safety plans include socially distanced pre-booked tables, bar codes to view menus from your mobile device..."

Read more of Kate and Kelly's story or learn about other stories from local businesses as they adapt to keep us safe.


Laura, The Larder Club

"We are looking forward to opening The Larder Club on Monday 10 August and are currently training staff on new equipment and safety measures..."

Read more of Laura's story or learn about other stories from local businesses as they adapt to keep us safe.


Mark, Cleggs Home and Gifts

"We prepared the shop to reopen for up to 3 customers at a time, with a screen, sanitiser, signage and we created a passing space between our two rooms. We felt nervous at first, but customers have been very responsible. There has been a lovely atmosphere, with people popping in to tell us that it’s good to see us again – we feel part of York and glad to be open..."

Read more of Mark's story or learn about other stories from local businesses as they adapt to keep us safe.


Martin, The Whippet Inn

"WI feel apprehensive about reopening as we’re unsure as to what to expect and anxious about whether we might have to close again in the near future..."

Read more of Martin's story or learn about other stories from local businesses as they adapt to keep us safe.


Nic, Dog and Bone Vintage

"Most of the past 3 months has been occupied by the creation of an online shop. This is a time consuming task for vintage clothing as each piece is a one off, requiring unique photos and measurements..."

Read more of Nic's story or learn about other stories from local businesses as they adapt to keep us safe.


Pete and Nicky, The White Horse

"We were looking forward to reopening and seeing our customers again for more than a passing chat on our dog walk, or in the queue for the Co-op next door!"

Read more of Pete and Nicky's story or learn about other stories from local businesses as they adapt to keep us safe.


Rebecca, Galtres Lodge

"We're very excited to be open again. We've prepared the building and trained our staff. We can take care of almost all our COVID-Safe measures, leaving guests to enjoy their visit..."

Read more of Rebecca's story or learn about other stories from local businesses as they adapt to keep us safe.


Rob and Anne, Green Vets

"We made changes to the way we work, postponed routine tasks and prioritised urgent cases. From day one, no clients have been allowed on site. We have been doing consultations over the phone and exchanging animals at a 2m distance in the car park, which can be a challenge in the pouring rain..."

Read more of Rob and Anne's story or learn about other stories from local businesses as they adapt to keep us safe.


Roy, That Fudge Guy

"Outdoor markets are a safe retail environment, so I'm optimistic that customers will feel comfortable and we'll quickly get back to business, and that people will soon want to visit York again..."

Read more of Roy's story or learn about other stories from local businesses as they adapt to keep us safe.


Simon, Millies Greengrocer

"As soon as we were told to stay at home, we received over 600 online orders in less than an hour..."

Read more of Simon's story or learn about other stories from local businesses as they adapt to keep us safe.


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