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Our housing service standards

Our Housing service standards let you know what level of service you can expect from us.

Working with senior officers, the Tenant Scrutiny Panel regularly reviews our service standards and in 2017 decided that one service standard can be monitored more easily.

They have included service areas that they thought would be of most interest to tenants, if you would like other areas including, please contact the Housing Equalities and Engagement Facilitator.

Also see

Housing Equalities and Engagement Facilitator

West Offices, Station Rise, York, YO1 6GA

Telephone: 01904 552097