The government announced 2 schemes to help with household energy costs:
- Council Tax £150 Energy Rebate Scheme
- Council Tax Energy Rebate Discretionary Payment Scheme
These schemes are intended to reduce the impact of national increases to energy costs in 2022.
Applications for the Council Tax £150 Energy Rebate Scheme, for residents who are liable for council tax at a property in council tax bands A to D, closed on Friday 26 August.
- anyone who applied for the Council Tax £150 Energy Rebate Scheme online by Friday 26 August will receive their payment by the end of September
- anyone eligible for the Council Tax £150 Energy Rebate Scheme who did not apply online by Friday 26 August will have their Energy Rebate applied to their Council Tax account by the end September
The Council Tax Energy Rebate Discretionary Payment Scheme, for anyone in Council Tax bands E to H that doesn't qualify for the rebate, will close on Friday 25 November.
Trading Standards information about energy suppliers
If you have any problems with your energy supply, you should contact your supplier direct to try and resolve. If you're still having issues the Citizens Advice Service can provide free and impartial advice about contacting your energy supplier about a problem. Further information on making a complaint about your energy supplier can be found on the Ofgem website.
Please be aware of scams relating to the Energy Rebate – to report an Energy Rebate scam contact the Citizens Advice Consumer Helpline.
Council Tax appointments
To get council tax advice in person at West Offices, you need to make an appointment.