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COVID-19: Volunteering and community support

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Volunteering during COVID-19

Volunteers can register to help protect the emotional health and physical wellbeing of residents during the coronavirus situation.

Register to volunteer

While following government recommendations to stop non-essential social contact (to slow the spread of the COVID-19 infection), you can help to focus on those who need most support, including people who are likely to experience limited physical contact for long periods of time.

Volunteering tasks can be done remotely for those who are not able to meet people, for example:

  • speaking to people on the telephone
  • registering enquiries
  • bringing food parcels
  • finding and providing information
  • shopping
  • picking up medications

See government advice on coronavirus: how to help safely.

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Support from libraries

Libraries in York are working to deliver more online services, including:

  • ebooks
  • story times
  • other activities

We’re also considering how council services which currently run from Explore’s Library Learning Centres can be delivered differently; we’ll keep you informed about how we're adapting services, as soon as possible.

Library loans, deliveries and collections

A service to safely deliver and collect books for those who can’t access the internet is being scaled up during COVID-19.

If you have library items on loan, you don’t have to return them until 30 June; you won’t be fined.

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Community hubs

We're working to ensure community hubs are in operation across York to:

  • support the most vulnerable residents with foods and medicines
  • make the most of York’s increasing pool of volunteers

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Also see