Our Public Protection Unit's COVID Support Marshalls (COVID Marshalls) help support local businesses and residents, and to keep the city safe.
All of our COVID Marshalls will carry City of York Council identification and will never ask for money.
COVID Marshals provide support and advice to businesses and people in the city centre, and surrounding areas, offering PPE, advice and information.
Providing support for businesses
Our COVID Marshalls support businesses by reminding them of the latest COVID guidance. Where appropriate COVID Marshalls may also help businesses in York by:
- supporting COVID-safe queuing
- checking on sanitation stations
- checking contact tracing activities
Providing support for residents
Our COVID Marshalls regularly patrol public areas, popular walking spots, supermarkets and testing sites, in order to:
- support social distancing
- discourage people from gathering in groups
- advise shoppers about face coverings
They're also helping to keep public areas COVID-safe and tidy by wiping down traffic crossing buttons and picking up dropped face masks.
Anyone wishing to report concerns about how the COVID regulations are being observed should contact our Public Protection Unit.