Housing

COVID-19: Housing rent

We’re reminding tenants that they must continue to pay their rent, but any who are struggling with their rent should contact their Housing Management Officers (HMOs) as soon as possible. We’re taking a flexible approach to enforcement.

You can speak to the rent team on telephone: 01904 552500 or email: rent.monitors@york.gov.uk.

See the latest coronavirus advice for councils, landlords and tenants from GOV.UK.

Council housing 2020 rent increase

At the start of each financial year (1 April) rent increases for council tenants usually start. Council housing rent will not be increasing for 2020, to help with financial difficulty caused by the coronavirus outbreak.

We're unable to reverse the yearly increase in the billing system at this late stage, so we'll refund you this increase. The annual rent increase for council tenants will be reversed and repaid for April, May and June 2020.

Please pay your rent as usual and those eligible will be repaid the extra rent for the first 3 months from 1 April 2020. Tenants don’t need to take any further action because the refund will be credited directly to their rent account.

Tenants receiving Universal Credit and/or housing benefits are not affected by the increase as their rental costs are already covered by these benefits .

Anyone worried about paying their rent as a result of changes in their circumstances due to the current emergency, should contact their Housing Management Officers (HMO).

See more information on the financial help available to tenants affected by Coronavirus.

Also see

Housing Rent Account Monitoring Team

West Offices, Station Rise, York, YO1 6GA

Telephone: 01904 553950