York Customer Centre manages a number of online forms to make reporting problems or requesting and paying for services easier than ever.

We'll be adding more online forms in the near future so check back often!

Order a service online

• Request a new bin
• Request collection of bonded asbestos
• Request removal of bulky household items
• Request a pest control service
• Change the name of your property

Report a problem online

• Report an abandoned vehicle
• Report flytipping
• Report litter
• Report refuse being put out too early

Council tax forms

• Paying your council tax online
• Moving to another property
• Single occupancy discounts
• Student exemptions

Online payments

You can pay the following online. See Online Payments for more information.

• Council tax
• Business rates (NNDR)
• Rent
• Debtors invoices (invoices sent out for goods or services provided by the council)
• Housing benefit overpayment