Emergency contacts
Please note that these numbers are for emergencies only.
Emergency council contacts
- Social care emergencies: see Out of hours support
- Urgent repairs (council homes): see Emergency and out of hours repairs
- Flooding/major incidents: see Emergencies.
Other emergency numbers
- Police, fire and ambulance (emergency): 999
- North Yorkshire Police: 0845 6060247
- Domestic violence national helpline: 0808 2000 247
- Samaritans: 08457 909090
- Gas (leaks): 0800 111999
- Yorkshire Water: 08451 242424
- Noise Patrol - Fri & Sat Nights between 9pm & 3am: 01904 551555
- Environment Protection Unit ( Mon - Fri 08:30-17:00) 01904 551555
York Customer Centre
Contact
General enquiries
tel: (01904) 551550
fax: (01904) 553560
8.30am to 5pm
Minicom number
minicom: (01904) 553562
Self service payments
tel: (01904) 551557
24 hours a day, 7 days a week
Benefits
tel: (01904) 551556
8.30am to 5pm
Planning and Building Control
tel: (01904) 551553
8.30am to 5pm
Council tax
tel: (01904) 551558
8.30am to 7pm
Environmental services
tel: (01904) 551551
8.30am to 7pm
Postal address:
City of York Council, Library Square, York, YO1 7DU
Email: ycc@york.gov.uk
Useful websites
- Flooding (Environment Agency)
Current flood information online or tel: 0845 988 1188 - NHS direct website
Health advice online or tel: 0845 46 47
