Skip to Content

City Of York Council

YCC Logo

Report a fault

Rubbish, waste and recycling

  • Report refuse put out too early - includes bags (black, green and split), bins (grey, blue), plastic carriers, St Nicholas collections, Joseph Rowntree's kitchen waste collection or recycling boxes.

Street care and cleaning

  • Report flytipping - small, large or multiple items left on council land, private land or roads.
  • Report litter - animal waste, chewing gum, dead animals, damaged or full dog bins, vomit/blood/urine, drug related matter, fast food, grass cuttings, glass, gravel, grit, leaves and blossom, damaged or full litter bins, moss, paint or weeds. 

Roads highways and pavements

  • Report problems with roads, highways and pavements - street name plates, road signs and markings, flooding, road closures, crossings, kerbs at crossings or junctions, anything spilt on a road (such as oil, mud, glass or paint), damaged verges, footpaths and pavements, bollards, bus stops, manhole covers, seats, crash barriers, walls, gritting, ice, snow, and speed humps.
  • Report an abandoned vehicle - cars, vans, caravans, trailers, HGVs and motorbikes abandoned anywhere and in any condition.

Contact

General enquiries
tel: (01904) 551550
fax: (01904) 553560
8.30am to 5pm

Minicom number
minicom: (01904) 553562

Environmental services
tel: (01904) 551551
8.30am to 7pm

Planning and Building Control
tel: (01904) 551553
8.30am to 5pm

Postal address:
City of York Council, Library Square, York, YO1 7DU

Email: ycc@york.gov.uk