Wireless internet access

We are in the process of installing free wi-fi at our libraries.  So far, free wi-fi is available at York, Acomb, Clifton, Copmanthorpe, Dunnington, Fulford, Haxby, Huntington and Tang Hall Libraries.

Computers

Each of our libraries has at least two computers. You can use them to:

• access the internet to search for information and use web-based email
• do word processing, create spreadsheets & presentations using Microsoft Office applications
• print your work (some libraries may only have black and white printing, not colour - please phone to check)
• save your work onto a memory stick
• plus some libraries offer computers with scanners, for you to scan documents and pictures

Using the computers

Members of the library may use a computer for free for up to two hours per day (subject to availability). The computers are set up to allow you to split this allowance into more than one session in a day, and sessions don't have to be at the same library.

If you want to use a computer for longer than two hours you may do so providing no one else is waiting - just ask a member of staff. You will be charged at the non-member rate for any additional time.  See the charges page for details.

If you are a visitor to York, or choose not to join the library, you are still welcome to use the computers. There is a charge for using a computer if you are not a library member. See the charges page for details.

Booking and beginning a session

If you are a library member you can book sessions on the computers up to a week in advance. The computers are used heavily, so it is a good idea to book to avoid disappointment.

You can book your own session in person in the library, or you can book by telephoning or emailing the library you wish to use. If we are not able to offer you the time you require we will offer you an alternative.

When you make a booking we will need to know:

• your library card number (printed on your library card) 
• the date and time you wish to book
• how long you would like to book for

If you need to use a PC with special features (like a scanner, a webcam or a large monitor) please say so when you book so we can allocate you an appropriate PC.

To use a computer you will need to 'log on' to it. To do this you will need to know your library card number and your library PIN (personal identity number). If you don't know your PIN a member of staff will be happy to look it up for you.

To use the computer as a non-member just ask a member of staff and they will log on for you.

Staff support

Staff are available to offer some basic support with computers or wi-fi as you need it, so feel free to ask.  If you're a complete beginner and need more in depth support, you may find one of our computer courses useful.