You will be contacted by an estate manager who will arrange to show you around the property, with the warden if possible. If you decide to move in, the estate manager will give you the keys for the property, and you will become responsible for the tenancy.

It will be helpful to meet the warden as soon as possible, so contact them once your plans are definite.

When moving to sheltered housing you can usually stay registered with your own doctor and practice nurse.

Your flat

All flats are completely self-contained. You provide your own furnishings and are responsible for the décor in your flat.

There are two-way intercom systems in all flats. You can control who you admit to the building by using the intercom and door entry system from the main door.

Repairs

You should report any necessary repairs. The warden can provide both the daytime and out-of-hours number for this service. The warden can help with this if needed.

Keys

You will be given two keys to the property – one for your flat, and one for the front door of the main building. You can have spare keys cut.

Smoking

You can smoke in your own flat, but smoking is limited in communal areas.

Amenity funds

Tenants arrange events to raise money for their own amenity funds. The warden can help with this.