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City Of York Council

York800 - 800 Years of the City of York

Single Access Point

What is the Single Access Point?

The Single Access Point (SAP) coordinates referrals into supported accommodation and housing related floating support schemes in York.

Run by the Access Officer, the role of SAP is to work with both service providers and referrers in order to ensure that customers are able to access the most appropriate support or accommodation in a timely manner.

Through the use of the bespoke SAP form, the Access Officer can assess the needs of the customer and route them to the service that can best meet their needs. This form can be downloaded from the bottom of this page.

This means that the referring agency does not have to identify the provider, but is free to make a general support or accommodation referral.

The SAP works with a variety of professionals and agencies but cannot accept self referrals direct from customers. Contact SAP by phone on 01904 554095 or via email at SAP@york.gov.uk

The SAP also acts as an information hub and can offer advice and signpost onto a variety of services.

Support is only a SAP away!

The SAP referral form is used to refer into any of the following schemes:

Floating Support

Client Group

Service Provider

Name of Floating Support Scheme

Tenants and Home Owners

York Housing Association

York Homeless Prevention

Families

York Housing Association

Family housing support scheme

Learning disabilities

Salvation Army

Community support link

Mental health

Richmond Fellowship

Floating support

Travellers

City of York Council Homelessness Services

Travellers services

Domestic violence

Independent Domestic Abuse Service

Outreach support

Young people

York Housing Association

Scarcroft floating support

Young people

Foundation

SMART

Offenders

Foundation

Offender scheme

Alcohol problems

Peasholme Charity

Substance Misuse Team

Homeless

Foundation

Solid foundations

Homeless

Salvation Army

Early interventions and prevention

Supported Accommodation

Client Group

Service Provider

Single homeless

Arc Light

Single homeless

Peasholme Resettlement Centre

Single homeless

Peasholme Shared Housing

Alcohol problems

Melbourne Project

Single Homless

Orwin House

 Offenders

 YACRO

Young people

Southlands Road Hostel

Young people

Scarcroft Project

Young people

SASH

Young People

Howe Hill for Young People

Young people - (upto 3 months)

Crash Pad

Document to download

You can download the Single Access Point referral form from this page