All homes meet certain standards before they can be registered. Services
provided about these minimum standards vary according to each home. To help
you choose you should consider:
- Has the home been recommended to you by someone you know?
- Is the home close enough for friends or relatives to visit? Are local
facilities nearby?
- Does the home look and smell clean?
- Do the staff seem friendly and welcoming?
- How many staff are there on duty during each part of the day and night?
Are they trained to undertake their duties?
- Is there a choice of room and do they have the facilities you require?
- Will you have a single room and will it have en-suite facilities?
- What arrangements can the home make for hairdressing, chiropody or
going out?
- Does the home offer daily activities of interest to you? Will you be
able to help with setting the table, washing up and doing laundry if you
want to?
- Can you have your own TV and telephone in your room?
- Ask for previous menus to see if the food suits you.
- Are you allowed to have your own furniture or pets?
- What arrangements can be made to see your own GP? Will someone
accompany you to appointments or to the hospital?
- Ask if there are any charges which are not included in the weekly rate
and what happens with fees if you go into hospital or on holiday?
- Ask to see a copy of the home's inspection report.
- Is it somewhere you would like to live? If yes, arrange to spend some
time there, including overnight. If you still like the home arrange a trial
period before you make a permanent decision.