How can mediation help you? 

Mediation is about helping people who have a disagreement with other people to sort out a problem as quickly and simply as possible. 

Our mediators can visit you to listen to your problems and can help you work out an agreement with the other person. You don’t have to meet directly with the other person and if mediation doesn’t work there are other options we can advise you on. 

Contact us when

You need help with a disagreement with a neighbour.  This service is free to City of York Council tenants.

What will happen?

Mediators

• don’t take sides
• are there to help
• listen to what you say and how you feel
• work to City of York Council policy and procedures

Mediators will not tell you what to do, but will talk to you and the other people who have the disagreement and help you come to your own agreements about how to make things better.

To find out more about mediation contact York Mediation Service. 

If you would like a friend, helper or an advocate to help you make your comments and be with you in the meeting or you need any other support with mediation please let us know.