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Frequently asked questions

Common questions

• Question: You have missed my waste/recycling collection, what should I do?

• Question: I need help with my waste/recycling collection

• Question: When is my next waste/recycling collection?

• Question: How do I order a replacement wheelie bin or recycling container?

• Question: How do I report a faulty street light or other light that has gone out?

• Question: How do I notify you of changes for my council tax account?

• Question: When do I need planning permission?

• Question: Will my street be gritted if it snows?

• Question: Do I get sandbags in the event of a flood?

• Question: How do I report pests such as wasps, bees, rats or mice?

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