How we will investigate complaints of noise nuisance
When we receive a new complaint about someone, we have a duty to notify
them.
We will ask you to keep a detailed written record of any noise
nuisances on diary sheets provided, to be returned to EPU within 21 days
If we do not receive further information from you within 21 days, we
will assume that there is no further noise nuisance and close your case.
If the noise is happening at the time or regualrly we will visit you to
listen to the noise and assess it for statutory (legal) nuisance.
If we witness a statutory nuisance, a legal notice (noise abatement
notice) requiring the nuisance to stop will be served on the person(s)
responsible for the noise or the occupier/owner of the premises.
If they continue to cause a noise nuisance, EPU has powers to seize
noisy equipment (such as stereos, TVs, computers, play stations, CDs and
DVDs) and prosecute, with a fine of up to £5,000 for a domestic
property or up to £20,000 for a business.
In extreme cases we will use antisocial behaviour legislation to tackle
persistent offenders. This can include antisocial behaviour orders (ASBOs
and CRASBOs).
If the we cannot obtain sufficient evidence that a statutory
nuisance exists, then you will be advised that we will not be taking
further action. Advice can be given on taking your own action under the
Environmental Protection Act.
Environmental protection unit
9 St Leonard's Place, York YO1 7ET
tel: (01904) 551555
fax: (01904) 551590
email:
environmental.protection @york.gov.uk
Monday to Friday, 8.30am to 5.00pm
Noise Patrol operates 9pm to 3am Friday and Saturday (answerphone outside these hours) (01904) 551555
