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City Of York Council

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What sort of help can I get through a carer's assessment of need?

A wide range of services may be available to you:

Advice and information

We can provide local and national information on a wide range of issues such as carers centres or carers support groups, health advice, benefits advice, power of attorney, etc.

Equipment and adaptations

For example, some equipment may help you move the person you care for more safely. Where required, you will receive training in how to use equipment.

Employment and education support

There is a wide range of organisations in York that can help you remain in or access work, education and learning. We can signpost you to these.

See Carers employment and lifelong learning (CELL)

Training

Training could be made available, for example to help you to manage any challenging behaviours of the person you care for.

Flexible carer support

A small fund has been made available to enable flexible support for carers who are under pressure. It could be used, for example, to pay for support with your travel expenses, or exercise classes to enable you to carry on caring without getting exhausted or run down.

There is no 'menu' of services; through the assessment you can discuss your particular needs, and the best way these can be met.

Emotional support / dealing with stress

Emotional support could be provided in a range of ways: for example, counselling support or relaxation sessions could be made available through flexible carer support.

See Emotional support and counselling services for carers

A break from caring

Everyone needs some time for themselves.Your assessment will consider the need for respite care to give you a break. Respite can be organised in a variety of places, including the home of the person you care for. This service could also be made available through a 'direct payment' to give maximum choice to people.

Direct Payments enable the person you care for to purchase their own services instead of having the services organised by Adult Social Services.

See Break services for carers

Carer's assessment of need

Contact

Customer Advice Centre
PO Box 402, 10/12 George Hudson Street, York Y01 6ZE
tel: (01904) 554141
minicom: (01904) 554120
fax: (01904) 554119
email: housing.socialcare
@york.gov.uk

8.30am to 5pm Monday to Friday