You have a right to further explanation and to have your claim looked at again if you do not agree with or understand our decision.

• If you are not happy with this decision you can ask us for an explanation.
• You can also ask us to look at our decision again and consider changing it.
• Your appeal will be heard by the independent Tribunals Service.

It is helpful if you complete our appeals form which you can download from this page. Any appeal must be in writing and must also provide reasons.

To do any of the above you need to contact the Benefits Section (in the case of an appeal you must write to us within one month of the date of our decision).

If we made our decision more than a month ago and you ask us to look at it again or you appeal, you can make a late request, but it may not be considered.