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Environment and animals

Dogs and related issues

We can help with a variety of problems relating to dogs and other animals, or direct you to a suitable service.

Noisy dogs

Contact our Neighbourhood Enforcement Team to speak to Noise Patrol about barking dogs causing a noise nuisance.

Noise Patrol are available Monday to Friday, 9.00am to 5.00pm and Friday and Saturday, 9.00pm to 2.30am. Voicemail is available outside of these hours.

Dog attacks

To report dog on dog attacks, contact our Neighbourhood Enforcement Team.

To report dog attacks on people contact the Police, either by calling 999 for emergencies, or 101 for non emergencies.

Lost or stray dogs

Contact our contracted Stray Dog Service on mobile telephone: 01904 552299 to report stray and missing dogs.

The Stray Dog Service provides a stray dog collection service from 9.00am to 5.00pm, Monday to Friday (except for Christmas Day). Voicemail is available outside of these hours.

If reporting a stray dog after 5.00pm and before 9.00am or at weekends, you will need to hold onto the dog until the next working day when it can be collected.

Alternatively the Stray Dog Service will accept dogs to be dropped off at the kennels until 7.00pm on prior arrangement.

Dog fouling

Report dog fouling online; we can deal with a nuisance caused by dog waste in a public place, reports of an accumulation of dog faeces in a garden or yard, and advise you on what action you can take.

Health and welfare of dogs and other animals

To make a complaint about the health or welfare of a dog (or other domestic animal) please contact the RSPCA on telephone: 0300 123 4999 or via the RSPCA website.

The Dogs Trust provide information about dogs and how to look after them, contact them on telephone: 0207 837 0006.

The Kennel Club can provide details to help you learn more about dogs.

Also see

Public Protection Team

Eco Depot, Hazel Court, York, YO10 3DS

Telephone: 01904 551525

Neighbourhood Enforcement Team

Community Safety Hub, West Offices, Station Rise, York, YO1 6GA

Telephone: 01904 551555